“When we first launched the business, I needed to come up with effective ways to get connected in the community that would be beneficial for the company. So, I knew I wanted to join an active chamber, and the Melbourne Regional Chamber had the best results.” — Jamara Wilson
This case study features Jamara Wilson, a co-owner of Progressive Cleaning. Progressive Cleaning provides commercial cleaning and janitorial services throughout Brevard County, Florida. They earn their clients’ trust by understanding their business needs to execute the right commercial cleaning program that delivers consistently every time.
Tell me about yourself and your business.
Wilson: I’m a co-owner of Progressive Cleaning and consider myself to be an entrepreneur and advocate of community building. Our organization serves all of Brevard County and we distinguish ourselves through our positive reputation for cleaning for appearance and health— all prior to the COVID-19 world.
Can you share a brief overview of your relationship with the chamber?
Wilson: We’ve been a member of the chamber since July 2019 and support the chamber any way we can, such as doing events through sponsorship levels. I’m also personally involved with the chamber on behalf of the business. Currently, I’m chairing the Women of Excellence Council for 2021. So, I’m really excited about that. I’m also very involved with the Viera Regional Business Alliance Council and am helping the chamber with the Diversity Equity Inclusion initiatives.
How did you find out about the chamber?
Wilson: Through research. When we first launched the business, I needed to come up with effective ways to get connected in the community that would be beneficial for the company. So, I knew I wanted to join an active chamber, and the Melbourne Regional Chamber had the best results.
What facet of the chamber is most appealing to your business?
Wilson: The ability to interact and network. The chamber’s events and programs have allowed interaction with so many other representatives and decision-makers for organizations within the community. That brings forward initial talks for potential clients and helps with the visibility of our business. It also helps connect us to people in the community who can be advocates for us as we continue to grow within Brevard County.
How has the chamber positively impacted your business?
Wilson: Exposure, visibility, and client acquisition. As I stated before, the visibility piece for our business is really important. The chamber gives us the ability to reach folks throughout the entire county.
In what ways does the chamber make you feel more connected to the community?
Wilson: They’re intentional about achieving connection between members. The chamber makes the degree of separation shortened for businesses, making it feel like any connection a company wants to make is attainable.
Why would you recommend other businesses to join the chamber?
Wilson: There is a return on the investment if you are working the investment. This means you will see growth within yourself, within your business, and within your community relationships. The caveat of that, however, is you have to put in the effort. You can’t just show up and say, “I’m a member. I’ll get business by being here.” Getting business shouldn’t be your first priority. Instead, forming genuine relationships should be your priority. Everything else will come naturally.
Is there anything else you would like to add?
Wilson: The chamber has been extremely beneficial to our business. They are a resource for acquiring clients naturally through building relationships. Most importantly though, the chamber really listens to their members and are intentional about satisfying them.
